About Us
Our History
Founded in 2005 by a group of passionate astronomers, Stellar Shop began as a small online store selling telescopes and accessories. With a commitment to providing high-quality products and exceptional customer service, the company quickly gained a loyal following within the astronomy community.
Over the years, Stellar Shop expanded its product range to include binoculars, books, and other astronomy-related items. In 2010, recognizing the growing demand for hands-on experiences, the company opened its first physical store, offering customers the opportunity to see products up close and receive personalized advice from knowledgeable staff.
As the company continued to grow, it expanded its presence both online and offline, establishing partnerships with leading manufacturers and distributors to offer an even wider selection of products. In 2015, Stellar Shop launched its own line of telescopes and accessories, incorporating customer feedback and innovative technology to create products tailored to the needs of amateur and professional astronomers alike.
In 2020, Stellar Shop celebrated its 15th anniversary, reflecting on its journey from a small startup to a trusted name in the astronomy industry. Today, the company remains dedicated to its founding principles of quality, innovation, and customer satisfaction, continuing to inspire curiosity and exploration of the universe.
Meet Our Team
Our dedicated team of specialists is committed to providing exceptional service and expertise.
John Smith
Founder & CEO
Emily Johnson
Head of Product Development
David Lee
Marketing Manager
Sarah Wilson
Senior Astronomer
Michael Brown
Technical Support Specialist
Frequently Asked Questions
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can choose the payment option that is most convenient for you during checkout.
Yes, we offer a 30-day return policy for most items. Please review our privacy policy for more information on eligibility and instructions on how to initiate a return.
Yes, we offer warranties on most of our products. The duration and coverage of the warranty may vary depending on the product. Please refer to the product description or contact our customer service team for more information.
You can contact our customer service team by phone, email, or through the contact form on our website. Our representatives are available to assist you during business hours, Monday to Friday.
Yes, we provide technical support for our products. If you encounter any issues or have questions about using your purchase, our knowledgeable team is here to assist you. You can reach our technical support department by phone or email.
Once an order has been placed, it is processed quickly to ensure prompt delivery. Therefore, modifications or cancellations may not be possible. However, please contact our customer service team as soon as possible, and we will do our best to accommodate your request.
Yes, we offer a range of products suitable for beginners, including telescopes, binoculars, and astronomy guides. Our knowledgeable staff can also provide recommendations based on your level of experience and interests to help you get started on your astronomy journey.
Yes, we offer educational discounts for schools, colleges, and educational institutions. Please contact our sales team for more information on eligibility and how to apply for an educational discount.
Get in Touch
Have questions or need assistance? Reach out to us! Our dedicated team is here to help you with anything from product inquiries to technical support. Drop us a message, and we'll get back to you as soon as possible.